Hostel Terms and Conditions

/Hostel Terms and Conditions
Hostel Terms and Conditions2018-04-28T16:35:04+00:00

CHECK IN & CHECK OUT CONDITIONS

Check-in: From 15:00 (3:00 pm) to 22:00 (10 pm)

*Check-out: At 11:00 (11:00 am)

*If you want to leave Llanes area later, you’re welcome to use the Hostel common areas during that day aand even leave your lugagge on the Hostel.

If you want to change your arrival time, please send us and e-mail or call us. Is important for us to be noticed about any change on your reservation.

BOOKING POLICY

Bookings are made exclusively through Internet. We´ll give all the help necessary to do the booking in our Hostel if it’s necessary.

PRICE POLICY

Rates are for credit card payments and include a 2 € discount over the cash payment rates. Will be mandatory the payment of the first night by credit card in order to check that it’s valid.

In case that the guest book our breakfast, the price is 7 € if the booking is made before 22:00 (10:00 pm) on the arrival day. If you want to have our breakfast without booking it in advance, the price is 10 €.

CANCELLATION POLICY

Cancellations which follows the cancellation policies specified will be accepted only by e-mail, and this must be received in our Hostel 24 hours before the arrival time.

SURCHARGE APPLY TO THE GUESTS

In case that a guest causes any kind of damage on the facilities, the Hostel will charge the full reparation amount.

In case that a guest make a bad use of any machine or electrical home appliance that we allow to use during their estance (for example: washing and drying machine, vending machine, hairdryer, fridge, oven, microwave…), we`ll charge him/her the full cost of the reparation and any replacement pieces, or the full cost of the machine if the reparation is not possible.

In case that the guest has a non good behaviour in our Hostel or other guests, or make other guests or neighbours complaint about their behaviour, the Hostel management reserve the right to ban the client from the Hostel, without any reimbursement of the estance cost.

The business is not responsible of any lost, damage or steal of any value object from the guest in our installations.

UNCONTROLLABLE EVENTS

Except if it’s any other information in this conditions, unfortunately we can’t be responsible or pay any compensation in case that we can`t develop our obligations with our guests, or if you have any lost or damage in “force majeure” cases. In this booking policy, “force majeure” means any event that we, or the service provider, couldn´t – even if we do everything we can – predict or avoid. This events can include war or threat of war, disturbs, civil conflicts, terrorist threats or activities, laboral conflicts, natural or nuclear disasters, adverse climatic conditions, fire or any other event out of our control.